VoIP: What is it, and what is it to YOU?

Posted By: Netcelerate

Published: May 12, 2016 14:28

Phone systems are a pretty important part of any business. I mean, at least, if you want to… you know… talk to actual people. And deciding what you’d like to do about that little conundrum is about as soothing as the sound of a cat relieving itself of a hairball.

And no doubt, by now, you’ve probably heard someone use the term VoIP. Maybe it was in passing, maybe you’ve heard about it replacing the older, analog phone systems. No matter where you’ve heard it, if it’s not something you’ve ever used before, you might have been left a little confused.

There’s a bit of terminology to learn here, to be sure, but honestly the more important question will always be what VoIP means to YOUR business and YOUR bottom line.

But first, the easy part. What is VoIP?

VoIP, or Voice over Internet Protocol, takes analog sound waves (think the sounds that come out of your mouth when you speak…) and converts them into digital signals that can be transmitted over a computer network (like the internet, or something that has the same protocols, hence the name…) for the purposes of communication.

Back in the day, all phone systems were the same, boring as that sounds. Your voice was converted into an electrical signal that traveled along copper wires from one receiver to another. In the advent of the digital age, a better way to communicate over long distances has emerged in the form of VoIP.

So what does it mean for your business? There are definitely a few key benefits…

Productivity Increase

Many of the features that VoIP presents to a small business were things that, previously, were only available to the much larger corporations out there. Things like a unified voicemail system, or the ability to give extensions to your remote employees, were out of reach to small business owners almost universally because they took so long (and so much money…) to build. VoIP now makes these features available to everybody, saving small businesses precious time.

Cost savings

One of the most prevalent concerns of any business, large or small, is the bottom line. VoIP presents the opportunity from moderate to substantial cost savings over its analog competitors. Everything from initial set up costs to ongoing monitoring and maintenance; the number of areas in which a business can save money with VoIP continues to grow.

There’s a lot of things to know about VoIP when it comes to implementation, and the best thing to do is to reach out to a provider and discuss options. They can walk you through all the aspects of your entire communication system and let you know what features and benefits they can offer you and your business.

You can find out more about the implementation of VoIP at your business HERE. And should you want to reach out to us here at Netcelerate, you can do so HERE


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