February 07, 2018 22:01
Published: August 04, 2016 16:04
You know, there was a time when you were just out of the office. No tricks, no worries. You could get in your car after a long day of work, and if the phone rang when you were gone… well, guess they’re leaving a message.
Ah, those were the good ol’ days, weren’t they? Fast forward a couple of decades, and you’re dealing with an entire generation of people that need a Prozac and a Clapper the second they can’t find their smartphone.
Now, don’t get me wrong. There’s a few things that aren’t so bad. Angry Birds was a hoot! (see what I did there?)
In the world of business, as telecommuting has become more popular and accessible for workers in the modern world, so too has the need for connectivity to the office, or at least a way for the office to forward calls to you via their phone service.
In the days of analog phone service, if you were a telecommuter, you were as tethered to your home phone number as you would have been when you were in the office. However, the digital age changed a great many things…
VoIP was a big one. No longer did businesses need to have rooms bursting with thousands or tens of thousands of dollars in phone equipment in order to manage their incoming and outgoing calls. Now that’s handled oftentimes by an offsite provider, and they’ve found a pretty cool new way to work with those of us that aren’t in the office on the regular.
It’s called Find Me/Follow Me.
Basically, it’s a callforwarding protocol that will allow the internal VoIP phone system at your job to forward a call to your extension to another number, say a cell phone graciously provided to you by your employer, so that you may avoid missing a call from a client. Yes, this means that your usual respite of freedom from the office would be no more. No more, I tell you! (shakes fist at sky…)
But, at least for the more… external members of your office, think of the benefits! Being able to reach your people in the field is extremely important. Being able to get calls automatically forwarded to those people in the field is a massive timesaving measure that can only lead to higher productivity. And higher productivity leads to more money. Do I have your attention now?
Now, don’t get me wrong. There is a part of me that’s a little wary of yet another way for the big boss (or Big Brother, as it were…) to get a hold of its people. Autonomy is important. But the benefits on this one far outweigh the Orwellian risks.
But what do you think? Leave us a comment to let us know if you would use this technology. Cheers!