December 23, 2016 19:21
Published: July 27, 2017 14:27
There aren’t too many universal truths in the business world. In fact, one of the only ones out there is this: No two businesses are exactly alike, even in the same industry space. Every single business out there is different in one way or another, and that’s what makes the market so beautiful to look at.
And in that vein, business phone systems are also full of differences based on the individual companies in which they reside. Every different type of business has different communications needs, and thankfully, systems can be tailored to meet those needs with little fuss.
Most of the customization options are pretty well-known within the VoIP sector, as those options have all been around for some time now. But what of the businesses that need to make the switch to internet-based phone systems more slowly? In those cases when a phone system must be converted at a slower pace, what type of customization is available, and what does it mean for that business?
Upgrading to an IP-PBX doesn’t mean you need to say goodbye to your PSTN lines. In fact, by using a VoIP gateway, from your vendor of preference, you can connect the IP-PBX server with PSTN lines. This is beneficial for organizations that want to make a gradual transition to IP telephony. Don’t want to be too hasty, right?
If your company opts for an entirely Internet-based infrastructure to eliminate the on-premises wires of legacy phone systems, SIP phones are a beneficial solution. Choose from a standard hardware phone, which resembles a regular desk phone but sends and receives calls via the Internet, or a softphone; a desktop-based phone that allows configuration and operation over a desktop-based interface.
One of the many things that a hosted-PBX solution can do is to help make connections to offices across the country (or even overseas…) in the case that a standard legacy phone system falls short. This helps to eliminate the long-distance fees associated with a legacy carrier, allowing businesses to save crucial funds to put towards other expenses. Like frisbee golf, or the annual costume contest and mixer.
These are only a few of the ways that a business can customize their system to meet their needs. No matter what, make sure to reach out to your provider and talk with them at length about your business’s specific communications needs, and any future needs that you can think of, so that you can come up with the most effective configuration.
What customization options are you curious about? Are you currently using a legacy phone system and are thinking of making the switch to a shiny new VoIP system? If so, reach out in the comments below, and get in on the discussion here to find out more. Until next time, friends! Cheers!