May 17, 2017 17:24
Published: September 26, 2017 12:20
There are all kinds of things that are pretty much considered the norm across a VoIP business phone system. Call forwarding, whisper and barge, call recording, and video-conferencing are just a few of the options that are featured in even the most standard of configurations.
However, there are some out there that might not be so well-known, but are just as important in the ever-deepening quest for that ultimate expression of business-to-consumer love: UC, or Unified Communications. A term whispered in hushed, reverent tones in break rooms and server closets.
And today, without any ado, we’re going to let you in on some of the things that we feel could use a little more attention. Shall we?
No, we’re not talking about big, heavy, complicated goggles and gloves that you wear to open a fake door in a fake world that leads to… some other fake thing. What we’re talking about is the virtualization of things like scalability and disaster management, two things that, until a few years ago, were nigh impossible to predict or plan for. Imagine if you could virtually grow your company by 100%, with measurable data and emulations that would help you to test systems and see how well it went. Or if you could have a rock-solid plan in place for a massive power outage or hacking scenario, because you’d run that through the system already. Pretty cool, right?
This may seem like a no-brainer, but ask any company executive whose organization had to rely on an out-of-state PBX solution, and you might hear some horror stories. With newer solutions available in many sectors, it’s become easier than ever for businesses to effortlessly install, upgrade, and maintain the hardware that makes their everyday communications possible. And with remote configuration tools and automatic provisioning, it gets even easier. It’s not a game of Jenga, or anything, but you won’t be diving for the Excedrin any time soon.
This capability is something that any organization with remote workers (something that has become much more prevalent in today’s mobile-centric economy…) can use to make it easier for their people to access their internal network. Using any remote access device and an assigned pin, your people can log into their network, have access to their files, and utilize the communications platforms of the company from any location. And they won’t even have to use a quarter to do it.
There are more lesser-known features that we’ll tell you about another time, but if there’s one that you have a specific question about, feel free to leave a comment below and we’ll gladly reach out to go over it with you. Until next time, friends!