The Small Business Starter Pack is the Perfect solution for any growing business with features that allow your business to Act Big while being Small.
These extensions are the individual endpoints that make your employees reachable. From the auto-attendant, these extensions will ring to desk phones, and/or cell phones to ensure an optimal response from busy employees. Each extension comes fully featured and includes Find-me-follow-me call routing, Voicemail2Email, and intuitive setup.
Similar to a traditional phone system, these lines (referred to as Trunks) are indicative of the number of cumulative calls that can be made at any given time. For a business of 2 people, We assume that it is not unrealistic for both extensions to be in use at a given time, making this an optimal amount of lines for this size of business.
The Small Business Starter Pack features a business-grade private internet connection that will ensure speeds of up to 4Mbps Download and 600Kbps Upload. This will ensure that call quality is optimal while all computers are on the web. Netcelerate Internet includes QoS, ensuring that voice is prioritized and will receive the appropriate amount of bandwidth at all times.
Having callers automatically directed to the appropriate party is a feature that is expensive and out of reach for many small and growing businesses. With a Netcelerate solution we provide your business with an auto-attendant that will answer calls, redirect them to the proper department, and provide a searchable company directory. This will make any business look like a large firm.
Your DID is your businesses Phone Number. Netcelerate will provide you with a new number, or use an existing number that all of your clients and partners will be able to reach you at.
A Group Extension will ring multiple phones at once, increasing the likelihood that the call will be picked up. Assuming that you would like to guarantee that sales opportunities are answered, having all calls that are sent through sales on your auto-attendant ring both extensions.