Now you can maximize on the investment you've made in your PBX and also maximize on cost savings with SIP Trunking. If your phone system (PBX) does not support direct SIP Trunk connection, to ensure quality phone service, Netcelerate only uses approved VoIP gateways. SIP Trunks can also provide your business with:
Lower Operational Costs: no capital investment, reduced long distance costs, free calling between your offices and line pooling.
Increased Professionalism and Efficiency: Advanced Calling Features >>, customized call routing and three-digit dialling between locations.
Many VoIP service providers can offer you these same benefits; however, to ensure a high Quality of Service (QoS), Netcelerate has developed our own VoIP platform which offers unique advantages over our competitors:
Private Internet: choosing to integrate any one of our Internet Options >> allows you to create a private point-to-point connection which improves your telephony service by bypassing the public internet.
Online User Portal: each user in your office with their own extension will have access to our User Portal which allows them to activate voicemail-to-email delivery, add speed dial and customize their call flow.
High Reliability and Resiliency: our Tier 1 state-of-the-art data centers ensure that you will receive 100% uptime and 24/7 support on our platform. In the event of a connection failure, we also offer a failover service to route your voice and/or data over an alternative internet connection to ensure 100% uptime.
Customer Service and Responsive Support: our sales and support staff offer a high level of customer service and technical support to ensure that we maintain our above 90% customer retention rate.