Get 3CX for your business

What is 3CX?

As alternative to Hosted PBX, Netcelerate can provide a 3CX Phone System3CX Phone System, an open standard Windows-based IP PBX that provides superior features and flexibility at a far lower cost and replaces traditional PBX hardware phones. It supports popular SIP phones, VoIP providers and traditional PSTN lines. 3CX Phone System's web-based management console makes it easy to configure, eliminating the need for expensive maintenance.

3CX Phone System includes a client (available for Windows, iPhone and Android) that makes call control, conferencing and other unified communications features a breeze. Users can manage their extension and their calls with just a few mouse clicks and avoid using a cryptic phone interface. What's more, you can log in to 3CX from any computer or smartphone to see the status and presence of other users from your office and any bridged offices around the world.

3CX Phone System includes an iPhone and Android client that allows you to make and receive office calls on your iPhone or Android smartphone from anywhere. Save on telecommunications costs by making internal office calls free of charge, and keep your mobile number confidential by using the office caller ID. Never miss that all important call by answering calls made to your office extension from anywhere.

Features Comparison: Free Edition vs Commercial Editions

3CX Phone System is available in several editions based on the number of simultaneous calls (internal & external) your company makes. Upgrades are activated instantly with a license key - there's no need to reinstall 3CX Phone System.

General Phone System Features

Free version

Standard

Pro

Call Logging
Call Reporting
Blind Call Transfer
Attended Call Transfer
Call Forward on Busy
Call Forward on No Answer
Call Routing (DID)
Call Routing (Caller ID)
Caller ID
Conference Calling
Conference Rooms
Auto Attendant / Digital Receptionist
Record New Voice Prompts From Phone
Voicemail
Music on Hold
Central Phonebook
Call by Name
Different Prompts for Holidays
Call Parking
Call Pickup
Call Queuing
Call Recording
MWI – Message Waiting Indicator
BLF Status Updates
Intercom
Paging
Ring Extension and Mobile Simultaneously
Send Email Notifications for Missed Calls
Music on Hold Playlist or Line In
Dial Codes

Management and Scalability

Free version

Standard

Pro

Web-based Management Console
Configuration Wizard
Real Time Web-based System Status
Integrated Web Server
Backup and Restore
Firewall/NAT Friendly Configuration of External Extensions via Tunnel
Microsoft Windows Server Certified
Integrated Enterprise Database (PostgreSQL)
VMware / Hyper-V
Disable an Extension Temporarily
Management of Group Privileges

Unified Communications

Free version

Standard

Pro

Public SIP ID for Extensions
Advanced Forwarding Rules Based on Caller ID, Time & Type of Call
Receive Voice Mail via Email
Integrate Branch Offices with 3CX Bridge
Standards-based Presence Information
Integrated Fax Server
Receive Faxes via Email as PDF

Superior Mobility with 3CXPhone for Windows, Android and iPhone

Free version

Standard

Pro

CTI Support (Windows only)
Seamlessly Create Conference Calls
View Remote User Presence
Run as Presence Monitor in Combination with Desk phone (Windows only)
Allow Users to Configure their Own Extension Settings
Make and Receive Calls
Transfer Calls
Shows Incoming Calls
Shows Caller ID
Shows Personal Call History
Divert Calls to Voice Mail
Queue Monitoring (Windows only)
Shows Status of Other Extensions
Plug and Play Provisioning
Manage Forwarding Rules
Manage Softphones from Management Console
Auto Provisioning
Remote Configure
Includes Tunnel to Avoid NAT Problems
Tunnel All VoIP Traffic Over a Single Port

IP Phone Management

Free version

Standard

Pro

Automatic Phone Provisioning
Manage IP Phones Network Wide from Console
Plug and Play Support for Easy Deployment of IP Phones
Provision all Popular IP Phones with Correct Settings
Restart One or All Phones Remotely
Update Firmware on One or More IP Phones Network Wide
See Firmware Version of Phone

Call Center Features

Free version

Standard

Pro

Advanced Real Time Queue Statistics
Monitor Queue Status
Review Number of Callers in a Queue
Log Agents In and Out of Queues
Advanced Agent Statistics
Time an Agent Logged In/Out of the Queue
Review the Number of Answered/Unanswered Calls
Average and Longest Wait Time and More
Wallboard
Allow your Customers to Hang Up and Retain their Position in the Queue
The Customer is Called Back When an Agent Becomes Available
Call Back Notification Emails are Sent to the Supervisor
Round Robin Queue
Longest Waiting Queue
Least Talk Time Queue
Fewest Answered Queue
Hunt By Threes – Random Queue
Hunt By Threes – Prioritized Queue
SLA Alerts
Listen In / Whisper / Barge in
Ring / Hunt Groups

3rd Party Application Integration

Free version

Standard

Pro

TAPI Driver for Integration with Microsoft Outlook and TAP Applications
Microsoft Outlook
Salesforce Integration Optional Optional
Sugar CRM Integration Optional Optional
Microsoft Dynamics Integration Optional Optional
HTTP API to Integrate with any Web CRM
Microsoft Exchange 2007/2010/2013 UM
Microsoft Exchange Contact Phonebook Integration
Microsoft Exchange Auto Attendant Integration

SIP Standards Support

Free version

Standard

Pro

Fully Supports RFC 3261
SIP Forking
Establish Standards-based SIP Trunks with other SIP Servers

Download the Free Edition here.

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